Pricing

Flat and public. Never per kilo.

Your software bill shouldn't grow every time you roast more. One posted price for your wholesale desk — priced on active accounts, never per order, never per kilo.

Starter

Up to 75 active accounts

$399 / month

A wholesale order desk moving off spreadsheets and inbox archaeology.

Growth

76–200 active accounts

$799 / month

A larger book of ordering locations across several channels.

Scale

201+ active accounts or a complex network

From $1,499 / month

Custom terms for multi-entity, owned-retail, or unusually complex operations.

Active account = one operating location that generated a Dialed workflow in the trailing 90 days · ownership does not matter

Every plan

The whole back office, at every tier.

Order intake — connected Gmail, forwarded texts and voicemails, console entry, CSV import

Parsing against your real catalog, grinds, case sizes, and price tiers

Confirmation policy — credit, price, and confidence checks; a review queue with one-tap approval

The roast-day packet — roast sheet, grind and packout, cutoff radar, one-tap fulfillment

QuickBooks invoicing — drafted at fulfillment, sent only on your approval

Payment matching — exact matches apply, exceptions surface for review

Baseline reminders on overdue invoices, drafted in your own outbox

Confirmations to cafés in your name, draft-first until you say otherwise

Team permissions, a full audit log, and per-account autonomy you can revoke anytime

Add-ons

Bolt on more when you need it.

Collections · +$250 / mo · private pilot

A deeper collections cadence, still being proven.

Ledger-aware follow-up from your own domain, offered only as a separately enabled private pilot. We are testing it against QuickBooks-native dunning before offering self-service activation.

Greenroom · at launch

Green costing & forecasting

Your order graph is the demand signal green planning needs — weeks-of-supply forecasting, contract tracking, and a per-SKU margin lens at current green costs. Priced when it ships; the order desk earns the right to build it.

The fine print, in plain words

No surprises.

Billing termMonthly, tax-exclusive, by card through Stripe. Annual billing is not offered yet.

Active accountsOne operating location that generated its own order, replenishment, or fulfillment workflow through Dialed in the trailing 90 days. Owned cafés count; administrative, test, sample, and duplicate records do not.

Plan changesDialed shows the measured tier and asks an administrator to confirm any change. No silent upgrades.

CancellationCancel any time from Billing in Dialed. Service continues through the end of the current paid monthly period, with no further renewal charge.

Trials & refundsNo generic free trial. Founding pilots carry written refund protection; unused prepaid amounts are refunded pro rata.

Pricing questions

Straight answers.

Why not per order or per kilo?

Because a bill that grows with your roast volume punishes you for succeeding. Your price is set by how many accounts you serve, and it's posted right here.

What happens if I cross a tier?

Dialed shows the new measured tier, but your price changes only after an administrator confirms it. No silent upgrade and no per-account overage creep.

Is there a contract?

Billing is month to month. Cancel any time from Billing in Dialed; service continues through the end of the current paid period, and we'll help export your data.

What's the difference between baseline reminders and the Collections module?

Every plan drafts a gentle first nudge on overdue invoices. Collections is a private pilot for deeper follow-up; we are testing whether it earns its $250 price over QuickBooks-native dunning.

See how it works

Priced so you can plan.

Go back to coffee.

Watch a live parse